{"id":3048,"date":"2023-04-04T11:41:19","date_gmt":"2023-04-04T11:41:19","guid":{"rendered":"https:\/\/www.klas1.fi\/complaints\/"},"modified":"2026-09-21T10:02:41","modified_gmt":"2026-09-21T10:02:41","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.klas1.fi\/en\/contact-information\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<section class=\"block block-hero has-description-default has-bg-image\">\r\n            <div class=\"hero-bg\" aria-hidden=\"true\">\r\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1.jpeg\" alt=\"\" width=\"2200\" height=\"1500\" srcset=\"https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-300x205.jpeg 300w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-1024x698.jpeg 1024w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-768x524.jpeg 768w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-1536x1047.jpeg 1536w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-2048x1396.jpeg 2048w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-1920x1309.jpeg 1920w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-870x593.jpeg 870w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-590x402.jpeg 590w, https:\/\/www.klas1.fi\/wp-content\/uploads\/2026\/06\/isomaisemaikkuna-iso-2022-1-632x431.jpeg 632w\">        <\/div>\r\n        <div class=\"container\">\r\n        \r\n        <div class=\"hero-content-texts\">\r\n                            <h1 class=\"hero-title\">Complaints<\/h1>\r\n            \r\n                    <\/div>\r\n    <\/div>\r\n<\/section><section class=\"block block-basic\">\r\n    <div class=\"container reveal\">\r\n        \n<div class=\"wp-block-wds-basic\">\n<p class=\"wp-block-paragraph\">Please submit any complaints regarding our products using the form below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A fee of \u20ac65\/hour plus travel expenses will be charged for unjustified complaints.<\/p>\n<\/div>\n    <\/div>\r\n<\/section><section class=\"block block-contact-form style-default\">\r\n    <div class=\"container\">\r\n        <div class=\"contact-form-container\">\r\n            <div class=\"contact-form-text reveal\">\r\n                \n<div class=\"wp-block-wds-contact-form\"><\/div>\n            <\/div>\r\n\r\n                            <div class=\"contact-form-form reveal\">\r\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3112-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3112\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3048#wpcf7-f3112-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3112\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3112-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-row\">\n<div class=\"form-col\">\n<label for=\"your-name\">Name<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control form-control-gray  wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> \n<\/div>\n<\/div>\n<div class=\"form-row\">\n<div class=\"form-col\">\n<label for=\"your-email\">Email<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text form-control form-control-gray  wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"form-row\">\n<div class=\"form-col\">\n<label for=\"your-subject\">Order number<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control form-control-gray  wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Order number\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"form-row\">\n<div class=\"form-col\">\n<label for=\"text-152\">Order number<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-152\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control form-control-gray \" aria-invalid=\"false\" placeholder=\"Order number\" value=\"\" type=\"text\" name=\"text-152\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"form-row\">\n<div class=\"form-col\">\n<label for=\"your-message\">Subject of claim<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-text form-control form-control-gray area\" aria-invalid=\"false\" placeholder=\"Subject of claim\" name=\"your-message\"><\/textarea><\/span> \n<\/div>\n<\/div>\n\n<div class=\"form-row\">\n<div class=\"form-col\">\n<p>Images of the claim item<\/p>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-826\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-826\" \/><\/span>\n<\/div>\n<\/div>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                <\/div>\r\n            \r\n            \r\n                    <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3092,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3048","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/pages\/3048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/comments?post=3048"}],"version-history":[{"count":1,"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/pages\/3048\/revisions"}],"predecessor-version":[{"id":3049,"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/pages\/3048\/revisions\/3049"}],"up":[{"embeddable":true,"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/pages\/3092"}],"wp:attachment":[{"href":"https:\/\/www.klas1.fi\/en\/wp-json\/wp\/v2\/media?parent=3048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}